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Small Business Digest


Inbox Detox

An out-of-control email inbox is much more than a headache – it's part of a nearly trillion-dollar problem.  But help is on the way in the form of a new book that can assist in turning inbox slaves into inbox masters – and save small businesses a small fortune. 

After checking their email, workers take an average of four minutes to get back on track, according to one estimate.  And information overload costs the global economy $900 billion a year, information-technology research firm Basex found in a recent study. That’s not a number that any company wants to see during a recession, and much of it is preventable.

Learning new, efficient ways to approach not only how to check email but also the management of the messages in an inbox can save a company thousands of dollars a year – and save the individual a great deal of time and energy, says author and coach Marsha Egan, CPCU, PPC, founder and CEO of She tells how in her new book, Inbox Detox and the Habit of E-mail Excellence (Acanthus Publishing, 2009).

The book provides readers with practical, hands-on solutions for taming inboxes and taking control of email usage, showing how to regain measurable productive time – fast.

In Inbox Detox, Egan walks readers through the process of reworking their approach to technology, starting with diagnosing the problem. The book includes a diagnostic quiz that allows readers to gauge how well they deal with both incoming and outgoing email and offers a 12-step solution for how to “cure” the problem. The book contains mini-case studies, or "Toxic E-mailer Alerts!," highlighting problematic characteristics people may recognize in their everyday interactions – or even within themselves.

“It’s so easy to become a slave to your inbox,” Egan says. “But just by incorporating a few simple steps into your routine, you will find that taking control of your inbox – and emptying it every day – is an easy and effective solution for a more productive and less stressful life.”

For more information, visit

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