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    September-2016
 
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Business Radio

This website regularly features audio interviews with business leaders and experts, many of whom are also featured in newsletter articles on this and other websites produced by Information Strategies, Inc. Each interview is available in streaming Windows Media Audio (WMA) and MP3 formats. To listen to a program, use the link to the right of its description.

Please contact us if you have any questions or would like to participate.

Person Bio Questions
Links

Beth Carvin

President & CEO, Nobscot Corp.

Website

Nobscot Corporation is the pioneer in exit interview management software designed to automate the exit interview process and help identify reasons for employee turnover. WebExit, the company's flagship product, is the gold standard for exit interview automation.

1) What are the three major problems faced by managers in reduction in force (RIF) programs?

2) What three ways can these problems be mitigated.

3) How does the product help in the process.

4) What benefits to employees are there in using her product.

WMA

MP3

Person Bio Question(s)
Links

Eric Townsend

Small Business Programs Manager, Intel

Website

Email

Focused on helping small & medium sized businesses and managed service providers with new desktop and mobile technology deployments, Eric has been with Intel for 8 years. Eric’s background is primarily in PC and handheld technology.

1) How does Intel's new chip benefit the small and medium size business manager?

2) Will this offering give protection to client files?

3) How will this offering enhance overall usability of systems?

4) Will VARs and others be able to provide better service to clients, and how?

WMA

MP3

Person Bio Question(s)
Links

Bobby Kacher

President, Robert Kacher Selections

Website

Email

Based in Washington, DC Robert Kacher Selections is one of the leading boutique wine importers in the country. Founded 22 years ago by Bobby Kacher, the company built its reputation on its French wine portfolio and is now expanding with wines around the world.

1) Why did you get into the wine business?

2) Why does the wine business constantly refresh you?

3) How do new technologies allow you to offer better wines at lower costs?

WMA

MP3

Person Bio Question(s)
Links

Mike Ankrum

Vice President, Sales & Marketing
Fontis Health

Website

Email

Mike Ankrum is Vice President of Sales and Marketing for Fontis Health.

During his 14-year career in employee benefits, Mike has proven to be a skilled leader in identifying the trends present in the industry, and an expert in consumer directed healthcare plans.

1) What do employers need in order to best support the implementation of an HSA benefit program?

2) How is Fontis different from a carrier or TPA?

3) How can your product help agents sell and install HSA benefit programs?

4) What are the most cited objections to HSAs from employees, and how do you overcome them?

5) What causes an HSA to fail?

WMA

MP3

Person Bio Question(s)
Links

Steve Harrison

Chairman, Lee Hecht Harrison

Website

Email

Steve Harrison is a leading expert on careers and business ethics, an international speaker, and author of The Manager’s Book of Decencies: How Small Gestures
Build Great Companies
(McGraw-Hill, $24.95).

1) Why is Wednesday a more decent day to fire someone than Friday?

2) How can a two minute schmooze make bottom-rung employees work harder?

3) How does taking an employee's job for the day make for a cost-effective motivator?

WMA

MP3

Person Bio Question(s)
Links

Teresa O'Keefe

Vice President, Marketing for ConnectYour Care

Website

Email

As Vice President, Marketing for ConnectYour Care, Teresa O’Keefe is responsible for marketing communications, product marketing and sales support.  Teresa has extensive experience in HR/Benefits technology.

1) What are the top two issues facing individuals and employees when choosing a CDH plan? HSA offering?

2) How can providers and employers ease this transition and make it work better for employees?

3) What are the most pressing issues facing the industry in the second half of 2007.

WMA

MP3

Person Bio Question(s)
Links

Jan Johnson

Vice President, Marketing & Training, UCN, Inc.

Visit UCN's Website to learn more about how InContact can help your business grow

Ms. Johnson has over 20 years experience in the computer industry and over 14 years experience in various marketing management positions with software- and network-oriented companies.

Please discuss the importance and advantages of having a professional telephone system, the requirements of such a system and the ROI that can be expected by using your company's product, InContact™.

WMA

MP3

Person Bio Question(s)
Links

Anne Kreitzberg

President, Cognetics Corporation

Website

Email

(609) 799-5005 x.235

Anne Pauker Kreitzberg is the president of a leading usability and organizational consulting firm in Princeton Junction, New Jersey. An expert in team and leadership effectiveness Anne held executive positions in both the public and private sectors.

1) How does Cognetics' web-based tool, "In the Know" help keep clients' projects and often fragmented teams in synch, while improving the bottom line?

2) Can you provide an example of how it does that?

WMA

MP3

PersonBio Question(s)
Links

Roger Sumner

Senior Vice President of Technology, Aspect Software

For more information about Aspect Software, contact centers, and disaster recovery planning please visit their Website

Roger Sumner brings more than two decades of experience in the contact center environment to Aspect Software. Roger is an advocate for developing new technologies and solutions to enhance interactions between companies and their customers.

Please describe the "top 5 things that a company can do to maintain communication with customers during a disaster."

WMA

MP3

Person Bio Question(s)
Links

Peter Horan

Chief Executive Officer, AllBusiness.com, Inc.

Website

Email

Peter Horan was named CEO of AllBusiness.com in May 2005.

Prior to this, Horan was CEO of About.com where he led the sale of the property to the New York Times Company for $410 million in March 2005.

1) How is the Internet search process evolving? Elaborate on your concept of "page search" versus "media search".

2) How can a website get more "bang" by using appropriate ads and material?

3) What do you see as the role of small businesses in this new era? Can they be players? What should they do?

WMA

MP3

Person Bio Question(s)
Links

Art Brooks

Vice President of Sales, BeneTrac

Website

Email

Known as a pioneer in the electronic enrollment and benefits management arena, Mr. Brooks has over 10 years of benefits administration experience.

He is known industry-wide as an outstanding trainer, team builder and consultant.

1) Why are online portals and paperless programs catching on with employers and employees?

2) What are the advantages to both employer and employee?

3) What considerations should an employer have in choosing and online portal and system like Benetrac?

4) What do you expect regarding the growth of online portals in the future?

WMA

MP3

Person Bio Question(s)
Links

Eric Olson

Director of Workforce Development, Goodwill Industries International

Website

25 years’ experience providing education and training for job seekers.

Goodwill helps people find and keep good jobs.

Last year, more than 860,000 people benefited from Goodwill’s employment programs. 

1) What are the key factors that companies keep in mind when developing retention strategies, particularly if they are smaller?

2) What have you found in your work that would be of particular help to companies?

3) Have you any thoughts on what is happening in work force management?

WMA

MP3

Person Bio Question(s)
Links

Robert Morison

Executive Vice President, The Concours Group

Website

Email

Order The Book

20 years experience leading breakthrough research at the intersection of business, technology, and human asset management.

Mr. Morison is the author of the new book, Workforce Crisis - how to Beat the Coming Shortage of Skills and Talent

1) What are three things a company should do to retain older employees?

2) Where can HR departments look for the best sort of replacements for aging workers?

3) What do you think will be the immediate (2007) impact of retirements?

WMA

MP3

Person
Bio
Question(s)
Links

Robert Gordman

President, The Gordman Group

Website

Email

 

For 26 years Bob held executive management positions in retail. During the past 14 years as a consultant, he has provided services to many industries. He's also spent five years as Senior Consulting Partner for the Gallup Organization, specializing in strategic planning.

Please summarize the contents of your new book, The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got.

WMA

MP3

Person
Bio
Question(s)
Links

Dr. Dennis Reina (p. 1)

Trust Building Consultant, Keynote Speaker and Executive Coach

Website

Email

(802) 253-8808

Co-author of Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization.

Co-founder of The Reina Trust Building Institute.

1) How do you think the advent of consumer-directed healthcare will affect healthcare organization employees that will be asked new, more difficult questions by consumers.

2) How do healthcare organizations cope with the reorganizations needed to make employees more consumer-friendly

WMA

MP3

Person
Bio
Question(s)
Links

Dr. Dennis Reina (p. 2)

Trust Building Consultant, Keynote Speaker and Executive Coach

Website

Email

(802) 253-8808

Co-author of Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization.

Co-founder of The Reina Trust Building Institute.

How do leaders rebuild trust within their organizations, given a changing landscape?

WMA

MP3

Person
Bio
Question(s)
Links

Gary Angel

President and CTO, SEMphonic, Inc.

Website

Email

With 20+ years experience in decision support, CRM, and software development, Gary co-founded SEMphonic and is president and chief technology officer. He's responsible for leading development of Web analytics and SEM decision making tools for web marketing professionals.

Please describe your company's new search engine management software product, Campaign Tracker, focusing on its innovative new "pay-per-click" analytical features.

WMA

MP3


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